Arab Applications Company is looking for a full or part-time employee to work remotely to manage several responsibilities in: Digital content management and customer care
Roles and responsibilities:
- Manage Instagram accounts
- Upload photos and posters to social media
- Interact together the comments of your followers
- Periodically renew the content of the accounts
- Interact together DirectX and respond to inquiries
- Upload interactive videos on how to use the apps (requires an iPhone)
- Preparing and uploading ads on Instagram
- Manage the company WhatsApp
- Responding to customer inquiries
- Store customer numbers
- Preparing and uploading advertisements
- Website management
- Update content based on the president's requests
- Add new pages and content
- Writing technical articles
- Email management:
- Responding to customer emails
- Case creation for customer problems that require a technical solution
- Send advertising messages to postal groups
- Store customer mail in the CRM system
- Manage customer feedback reviews on the AppStore
- Collecting and legalizing content from the Internet
- Image preparation, resizing, and thumbnails work
Job qualifications:
- Bachelor's degree or equivalent
- 1-3 years experience in the field of technology, applications and social communication
- Fluency in Arabic and English
- Experience in managing social media accounts such as Instagram, Facebook and Twitter
- Experience in responding and communicating with clients through e-mail and other digital channels
- Tact and professional
- Professionalism in the use of computers and experience in using the Mac is preferred
Working conditions:
- Availability of a fast and modern PC and preferably a Mac with a cam
- Provides strong, fast, continuous and secure internet
- Provides all necessary tools to participate in remote meetings (microphone, cam, etc.)
- Provides a personal private office for remote work
- Commitment to working time
- We work 9 hours a day
- Availability of a private bank account (for salary transfer)
To apply, please send your CV with a Skype Number for contact!