Privacy policy

03 Aug 2020 Last update on


Thank you for choosing to be part of our community at 3RABAPP LTD. (“The company” or “we” or “we” or “we”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Notice, or our practices with regard to your personal information, please contact us at [email protected].

When you use our mobile application, as the case may be (“the application”) and in general, use any of our services (“services”, which include the application), we appreciate that you trust us with your personal information. We take your privacy seriously. In this privacy notice, we strive to explain to you in the clearest way possible what information we collect, how we use it, and the rights that you have in relation to it. We hope you will take some time to read it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please stop using our services immediately.

This privacy notice applies to all information collected through our services (which, as described above, includes our app), as well as any related services, sales, marketing, or events.

Please read this privacy notice carefully as it will help you understand what we do with the information we collect.

Table of contents

  1. What information do we collect?
  2. How do we use your information?
  3. Will your information be shared with anyone?
  4. Do we use cookies and other tracking technologies?
  5. Is your information transferred internationally?
  6. What is our position on third-party websites?
  7. How long do we keep your information?
  8. How do we keep your information safely?
  9. What are your privacy rights?
  10. Permissions for no tracking features
  11. Do California residents have special rights to privacy?
  12. Do we make updates to this notice?
  13. How can you contact us about this notice?

1. What information do we collect?

Information is collected automatically

In short: Some information - such as your Internet Protocol (IP) address and / or browser and device features - is automatically collected when you visit our app.

We automatically collect certain information when you visit, use or navigate the app. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device features, operating system, language preferences, reference URLs, device name, country and location, information about who and when you use our app and information. The other technique. This information is primarily necessary to keep our application safe and running, and for internal analytics and reporting purposes.

Like many companies, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Access and usage data. Logging and usage data is service, diagnostic use and performance information that our servers automatically collect when you access or use our application which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity in the application (such as the date / time stamps associated with your use, the pages and files viewed, searches and other actions you take such as the features you use) , And device event information (such as system activity, error reports (sometimes called a "crash dump"), and hardware settings).

  • Device data. We collect device data such as information about the computer, phone, tablet or other device that you use to access the application. Depending on the device being used, this device's data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, Internet service provider (ISP) for the device model and / or carrier, and operating system configuration information.

  • Location data. We collect data information such as information about the location of your device, which may be accurate or inaccurate. The amount of information we collect depends on the type of device settings you use to access the application. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by denying access to the information or by disabling the Sites settings on your device. Note, however, that if you choose to opt out, you may not be able to use certain aspects of the services.

Information collected through our application

BrieflyWe collect information about your mobile device and send notifications when you use our app.

If you use our app, we also collect the following information:

  • Access to the mobile device. We may request access or permission to certain features from your mobile device, including your mobile device camera, photo library, and other features as required by the app. If you wish to change our access or application authority, you can do so in your device's settings.

  • Mobile device data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information, device and app identification numbers, browser type and version, ISP for device model and / or carrier, and protocol address Internet (or proxy server). If you use our application, we may also collect information about the mobile network associated with your mobile device, the operating system or platform of your mobile device, the type of mobile device you are using, the unique device identifier of your mobile device and information about the features of our application that you have accessed.

  • Push notifications. We may require that we send you push notifications related to your account or some features of the app. If you wish to opt out of receiving these types of communications, you can turn them off in your device's settings.

The information is primarily necessary to keep our application safe and running, for troubleshooting and for internal analytics and reporting purposes.

2. How do we use your information?

In Short: We are processing your information for purposes based on legitimate business interests, fulfillment of our contract with you, compliance with our legal obligations, and / or your consent.

We use the personal information collected through our app for a variety of business purposes, which are described below. We process your personal information for these purposes relying on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and / or to comply with our legal obligations. We point out the specific reasons for the processing we rely on next to each item listed below.

We use the information we collect or receive:

    • To send you administrative information. We may use your personal information to send product, service and service information, new features and / or information about changes to our terms, conditions and policies.
    • To protect our services. We may use your information as part of our efforts to maintain the security of our app (for example, to monitor and prevent fraud).
    • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to examine the data we hold to determine how to respond.

  • To send you marketing and promotional communications. We and / or our external marketing partners may use the personal information you send to us for our marketing purposes, if this is in line with your marketing preferences. For example, when you express an interest in obtaining information about us or our app, engage in marketing, or otherwise contact us, we will collect personal information from you. You can unsubscribe from our marketing emails at any time (see “What are your privacy rights” below).

  • Provide you with targeted ads. We may use your information to develop and display personalized content and advertising (and work with third parties that do) tailored to your interests and / or location and to measure their effectiveness.

  • For other commercial purposes. We may use your information for other commercial purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our applications, products, marketing and your experience. We may use and store this information in aggregate and anonymous form so that it is neither associated with individual individual users nor does it include personal information. We will not use specific personal information without your consent.

3. Will your information be shared with anyone?

In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we keep based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

  • Legitimate Interests: We may process your data when it is necessary to achieve our legitimate business interests.

  • Contract execution: When we enter into a contract with you, we may process your personal information to fulfill the terms of the contract.

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, government requests, judicial process, court order, or legal process, such as responding to a court order or subpoena (including response to public authorities to meet security requirements National or law enforcement).

    • Vital Interests: They may disclose your information where we believe it is necessary to investigate, prevent or take action on potential violations of our policies, suspected fraud or situations involving potential threats to anyone's safety and illegal activities or as evidence in litigation. We got stuck.
  • More specifically, we may need to process your data or share your personal information in the following situations:

  • Business transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing or purchase of all or part of our business to another company or during negotiations thereof.

  • Business partners. We may share your information with our business partners to offer you some products, services or promotions.

  • Wall width. Our app may display a hosted third-party "display wall". This display wall allows external advertisers to offer users virtual currency, gifts, or other items in exchange for accepting and completing an ad serving. This display wall may appear in our application and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on the demo wall, you will be taken to other people's external website and you will leave our app. A unique identifier, such as your user ID, will be shared with the display wall provider in order to prevent fraud and give your account the appropriate reward. Please note that we do not control third-party websites and assume no responsibility regarding the content of these sites. The inclusion of a link to a third-party website does not imply endorsement by us of that site. Accordingly, we do not make any warranty regarding these third-party websites and we will not be liable for any loss or damage arising from the use of these sites. In addition, when accessing any third-party website, please understand that your rights while accessing and using those websites will be governed by the privacy notice and terms of service related to the use of those websites.

4. Do we use cookies COOKIES And other tracking technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use these technologies and how you can refuse some cookies is described in the cookie notice.

5. Is your information transferred internationally?

In short: We may transfer, store and process your information in countries other than yours.

Our servers are located at. If you access our application from outside, please be aware that your information may be transferred, stored and processed by us in our facilities and by these third parties with whom we may share your personal information (see “Will your information be shared with anyone?” Above) in other countries. .

If you are a resident of the European Economic Area, these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

6. What is our position on third-party websites?

In short: We are not responsible for the safety of any information you share with third-party providers who advertise, but are not affiliated with, our site.

The app may contain advertisements from third parties that are not affiliated with us that may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of the data that you provide to any third parties. This privacy notice does not cover any data collected by third parties. We are not responsible for the content or privacy and security practices and policies of any third parties, including websites, services or other applications that may be linked to or from the app. You should review the policies of these third parties and contact them directly to answer your questions.

7. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfill the purposes described in this privacy notice, unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes specified in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to retain your personal information for more than two years.

When we do not need continuous legitimate work to process your personal information, we will either delete this information or conceal its identity, or if this is not possible (for example, because your personal information has been stored in backup archives), we will Safely store your personal information and isolate it from any other processing so that it can be deleted.

8. How do we keep your information securely?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our protection measures and efforts to secure your information, it cannot be guaranteed that electronic transmission over the Internet or information storage technology will be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other third parties will not be hacked. Unauthorized is able to defeat our security and improperly collect, access, steal or alter your information. Although we will do our best to protect your personal information, the transfer of personal information to and from our app is at your own risk. You should only access the application in a safe environment.

9. What are your privacy rights?

In short: You can review, change or terminate your account at any time.

If you are a resident of the European Economic Area and believe that we are unlawfully processing your personal information, you also have the right to file a complaint with your local data protection supervisory authority. You can find their contact details here:

If you reside in Switzerland, contact details for data protection authorities are available here:

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to refuse cookies. If you choose to remove cookies or refuse cookies, this may affect certain features or services in our application. To opt out of interest-based ads by advertisers on our app, please visit

10. Controls for Do Not Track features

Most web browsers and some mobile operating systems and mobile applications include a "Do Not Track" (DNT) feature or setting that you can activate to indicate your privacy preference as no data about your online browsing activities is monitored and collected. At this stage, no unified technical standard for the recognition and implementation of DNT signals has been completed. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically informs your choice not to be tracked online. If an online standard for tracking that we must follow in the future is approved, we will inform you of this practice in a revised version of this Privacy Notice.

11. Do California residents have special rights to privacy?

In Short: Yes, if you are a California resident, you will be granted specific rights regarding access to your personal information.

California Civil Code Act 1798.83, also known as the “Shine The Light Act,” allows our California users to request information from us on categories of personal information (if any) and obtain it free of charge once a year that is disclosed to third parties for direct marketing purposes and names. And addresses of all third parties with whom we have shared personal information in the immediate preceding calendar year. If you are a California resident and wish to make such a request, please send your request in writing to us using the contact information provided below.

If you are under the age of 18, reside in California, and have an account registered with the app, you have the right to request removal of unwanted data that you publicly post in the app. To request removal of this data, please contact us using the contact information provided below, and include the email address associated with your account and a statement with which you reside in California. We will make sure that the data is not publicly displayed on the app, but please be aware that the data may not be completely or comprehensively removed from all of our systems (such as backups, etc.).

12. Do we make updates to this notice?

In Short: Yes, we will update this notice as necessary to maintain compliance with relevant laws.

We may update this privacy notice from time to time. The updated version will be referenced with an updated “revised” date and the updated version will become effective once it is accessed. If we make material changes to this privacy notice, we may notify you either by prominently posting notice of those changes or by sending you a notice directly. We encourage you to frequently review this privacy notice to be aware of how your information is being protected.

13. How can you contact us about this notice?

If you have questions or comments about this notice, you can email us at [email protected] or mail to:


King Abdulaziz Road

Riyadh, Riyadh 13335

Saudi Arabia

How can you review, update or delete the data we collect from you?

Depending on the laws in force in your country, you may have the right to request access to the personal information we collect from you or to change or delete that information in some circumstances. To request a review, update or deletion of your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.